Privacy Policy

Privacy Policy

Effective Date: 8-2-2024

INFINITY TRADING HUB (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.ithub.com.my (the “Site”). Please read this privacy policy carefully. By accessing or using our Site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you personally, such as your name, email address, phone number, mailing address, and payment details when you sign up for an account, make a purchase, or contact us.
• Usage Data: Information automatically collected when you use our Site, including IP address, browser type, device information, browsing history, and interaction with the content.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your user experience and analyze usage patterns on the Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: To process transactions, deliver products or services, and manage your account.
• To Improve Our Website: To understand how users interact with our Site and enhance its functionality.
• To Communicate with You: To send newsletters, marketing emails, or respond to inquiries and support requests.
• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. Data Sharing and Disclosure

We may share your information under the following circumstances:

• Service Providers: With third-party vendors, contractors, or service providers who assist in operating our Site and delivering our services. These third parties are required to maintain confidentiality and security of your information.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request the deletion of your information, please contact us at contact@ithub.com.my.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request access to the information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
• Opt-out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions in the email or contacting us directly.

For more information about your rights or to exercise any of them, please contact us at contact@ithub.com.my.

6. Security of Your Information

We implement industry-standard security measures to protect your personal data. While we take reasonable precautions to safeguard your information, please note that no data transmission over the internet is entirely secure. We cannot guarantee the security of your data transmitted to or from our Site.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies collect information such as your IP address, browser type, and pages visited. You can control the use of cookies through your browser settings, including blocking cookies or receiving alerts when a cookie is being sent.

For more detailed information on our use of cookies, please refer to our Cookie Policy.

8. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in countries that may have different data protection laws than your jurisdiction. By using our Site, you consent to the transfer of your information to countries outside of your own.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Effective Date” at the top of this page and post the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

INFINITY TRADING HUB SDN BHD
CONTACT@ITHUB.COM.MY
+6012 548 6319
BLOCK B, LEVEL 9, OFFICE 1, MENARA UNCANG EMAS UE3, NO/85 JALAN LOKE YEW CHERAS 55200, KUALA LUMPUR, MALAYSIA